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Think personalization is off limits because you run a government website? Well, it doesn’t have to be. We’ll present an actionable framework for how to develop and implement an impactful personalization program within privacy, security and compliance guard rails and help guide you on how to make it successful.

Can government be run like the Internet, permissionless and open? Coder and activist Jennifer Pahlka believes it can -- and that apps, built quickly and cheaply, are a powerful new way to connect citizens to their governments -- and their neighbors.

In this session we'll provide some background and explain how the new platform will leverage a 100% open source toolset of Drupal, Gitlab, Lagoon & Kubernetes for developing, testing, deploying, managing, supporting, and hosting GovCMS sites.

IPAA Innovation Award Finalist, Sharyn Clarkson from the Department of Finance answers ‘what really lies at the heart of innovation across the Australian Public Service’

What can governments learn from the open-data revolution? In this stirring talk, Beth Noveck, the former deputy CTO at the White House, shares a vision of practical openness -- connecting bureaucracies to citizens, sharing data, creating a truly participatory democracy. Imagine the "writable society".

The open-source world has learned to deal with a flood of new, oftentimes divergent, ideas using hosting services like GitHub -- so why can't governments?