Putting CX at the Center of a DMV Website Redesign
A case study for the website redesign and Drupal development work for the Commonwealth of Virginia DMV.
Website audit and archive guidance. What is it and why is it important?
Reviewing and cleaning up your website will save you time and effort in the future, highlight potential content gaps, and show areas where you can improve functionality and the user experience.
Design Sprints: Designing, Prototyping, and Testing the New IRA Incentive Hub in 5 Days
Understanding what a design sprint is and what is needed to conduct one, as well as tangible insights and inspiration from a real-life example.
How One Federal Program Used Google Analytics 4 to Surface Untapped Data & Understand Their Content
How the federally-funded Reproductive Health National Training Center (rhntc.org) site collaborated with a digital analytics consultant to surface untapped data and insights into an easy-to-use dashboard using Google Tag Manager and Google Analytics 4 (GA4).
What the world needs to learn from India’s digital transformation
Digital Public Infrastructure (DPI) is about enabling a technology-led model for a nation’s growth that is collaborative, equitable, and democratises opportunity at population scale. It is based on a design strategy with layered building blocks, and an innovation ecosystem. Professor Ngaire Woods hosts Nandan Nilekani who will share the journey of India’s digital transformation using DPI.
Scanning the Australian Government ecosystem. How popular is Drupal down under?
Have you ever wondered how popular Drupal is in your local state and at the Federal Government level? This talk will answer that question, using open source tooling.
Better user and editor experience - exploring open data on GovCMS
Julia Topliss, former Account Manager at Morpht, presents on work on the new IPEA website.
A case study about location based search on nsw.gov.au website
The OneCX program is transforming the customer’s digital experience of the NSW Government. It’s making it easier for customers to access the information they need, without having to understand or navigate the structure of government.
Replatforming Victoria's Department of Health onto Single Digital Presence
Salsa migrated the large health.vic.gov.au from SiteCore to Victoria’s Single Digital Presence (SDP) to access the benefits of open source and the whole-of-government platform. The project represents a very large site with over 110 different features identified for rebuilding on SDP, and over 80,000 content objects (pages, documents and components) for migration.
Using Drupal as a content store for Service NSW apps
This presentation will share how different teams at Service NSW are using Drupal to host content.