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Legislation is often extremely difficult to understand and interpret. It uses complex legalese language and often includes multiple references to other legislation meaning you may need to read multiple pieces of legislation to understand one ‘rule’.

A state by state breakdown will be done, and we can even compare the total amount of Drupal running in each state, through a lens of PageRank. We will be able to see which states (and at the federal level) are making a broader adoption of Drupal.

The presentation will give an overview of the Australian Government Style Manual. This manual has rules for using plain language and clear writing. It will also explain parts of the DTA’s new Digital Experience Policy, which supports the creation of user-friendly, accessible content.

Internal teams often have a strong organizational lens that can obscure their understanding of users and hinder strategic efforts. In this presentation, We’ll share practical methods for overcoming these biases to better connect with the user perspective, whether you’re focused on content strategy, web management, or broader initiatives.

"Mind Games: Leveraging Behavioral Economics in Content Strategy" to uncover the psychological insights that can transform your content into a powerful tool for engagement and action.

Your website is full of content. Some may be useful to your constituents, some might need TLC, and other content...well...it's just time to take it out.

For Government Agencies, effectively communicating and delivering content to your internal teams and external audiences is mission critical. Complexities abound making security, governance, compliance, and personalization seem impossible. However, with great challenges come greater opportunities.

In this presentation, essential strategies for effectively testing GovCMS websites are explored. Practical methods for simplifying testing processes, ensuring robust security measures, and optimizing site performance were delved into to enhance user experience.

Sharyn Clarkson is an Assistant Secretary at the Australian Government's Department of Finance and is one of the key leaders delivering the GovCMS platform to over 100 different federal agencies each with their own set of complex requirements and capabilities

Getting Drupal to work in a government environment is a technology problem. Getting good content into that Drupal system, however, is a people problem.