News

When organisations set out to improve their content, they often start with a writing style guide: a document that sets out the rules in detail. But is that even the best approach for our users - the people in our organisation who are creating and maintaining content? Is a guidance document the best approach for driving the behaviour change we seek?

This talk/presentation will focus on the approach, methodology, principles, and frameworks leveraged by the team to deliver sustainable user centered solutions; which are built with whole-of-Government technologies, platforms and standards; that are aligned with whole-of-Health enterprise strategies. The talk/presentation will also touch on the technical solution, and its most integral component, the web CMS built with Drupal/GovCMS.

Ministry of Economy, Trade and Industry of Japan (METI), who has been spearheading digital transformation within the Japanese government, decided to digitalise the way grants are managed.

Documentation is often the part of a project or organization that gets ignored or left behind. At best, it’s created as a deliverable and then set aside to collect dust, never updated, amended, or edited. But documentation is a living thing! It’s like a plant, you need to water it and tend to it and keep it alive!

In this video, you'll learn how to filter content in the content management area. We look at how to search by name and filter by content type.

By combining design systems with Layout Builder and Drupal features such as blocks we can deliver a "Wix" like drag and drop experience to site builders tasked with managing Drupal 8/9 websites.

This talk looks at development tips for GovCMS SaaS.

Readability audits and formulas and how they work—and don’t work—to improve web content and the users’ experience.

Think personalization is off limits because you run a government website? Well, it doesn’t have to be. We’ll present an actionable framework for how to develop and implement an impactful personalization program within privacy, security and compliance guard rails and help guide you on how to make it successful.

Using a UX led approach to features, content and design, the Single Digital Presence project is improving the way citizens interact with the Victorian Government online. This talk will showcase the current SDP websites and briefly discuss the technology that underpins them.