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Internal teams often have a strong organizational lens that can obscure their understanding of users and hinder strategic efforts. In this presentation, We’ll share practical methods for overcoming these biases to better connect with the user perspective, whether you’re focused on content strategy, web management, or broader initiatives.

Rules as Code (RaC) is gaining momentum and has considerable transformative potential, if done right. This is especially the case for governments, because complex legislation and government rules in a constantly changing landscape can be codified to drastically simplify digital experiences for its citizens.

Your website is full of content. Some may be useful to your constituents, some might need TLC, and other content...well...it's just time to take it out.

Data catalogs are an integral part of open government and transparency policies around the world. By bringing data publishing, sharing, and metadata standardization into Drupal, the DKAN module aims to make data more Findable, Accessible, Interoperable, and Reusable (“FAIR”) for agencies and the public.

"Mind Games: Leveraging Behavioral Economics in Content Strategy" to uncover the psychological insights that can transform your content into a powerful tool for engagement and action.

Every year up to $140 billion in government benefits go unused. During this session, we’ll share our work with USAGov’s team to create a benefit finder to make finding benefits easy and accessible for everyone.

A Document Library methodology designed to improve Drupal's document handling, revision control, security, and avoid broken links.

Governments and companies in the Asia-Pacific will be able to get access to AI strategies that are personalised to their needs. Technology firm NCS has rolled out a system that assesses how ready organisations are to take up AI securely and provides them solutions to do so.

For Government Agencies, effectively communicating and delivering content to your internal teams and external audiences is mission critical. Complexities abound making security, governance, compliance, and personalization seem impossible. However, with great challenges come greater opportunities.

A look at statistics on the use of Drupal and the Open Web in Government - 2024 Edition