Turning rules and legislation into interactive digital experiences
Legislation is often extremely difficult to understand and interpret. It uses complex legalese language and often includes multiple references to other legislation meaning you may need to read multiple pieces of legislation to understand one ‘rule’.
Drupal and the Open Web in the Australian Government - 2025 edition
A state by state breakdown will be done, and we can even compare the total amount of Drupal running in each state, through a lens of PageRank. We will be able to see which states (and at the federal level) are making a broader adoption of Drupal.
Writing for Australian Government websites
The presentation will give an overview of the Australian Government Style Manual. This manual has rules for using plain language and clear writing. It will also explain parts of the DTA’s new Digital Experience Policy, which supports the creation of user-friendly, accessible content.
Mutual Benefits: How Government Adoption of Drupal Spurs Local Communities and Unlocks Synergy
When it comes to government websites, Drupal is everywhere. In 2021, around 56% of the world’s government websites relied on Drupal. Numerous case studies illustrate the profound technical benefits of choosing Drupal. Serving both national governments and local administrative divisions, Drupal has a proven track record as a reliable, cost-efficient framework for websites of varying scales.
From Black Box to Open Book: Transitioning to Open Solutions Government Can Control
Speaker: Sean Lehane. Join us, and dive deep on the most relevant challenges and lessons-learned facing a digital transformation from proprietary-to-open. You are sure to come away with some tips that will aid you in planning for and keeping your large-scale and mission-critical projects on track.
Outside Looking In: Stepping Back to Overcome Organizational Bias and Embrace User-Centered Strategy
Internal teams often have a strong organizational lens that can obscure their understanding of users and hinder strategic efforts. In this presentation, We’ll share practical methods for overcoming these biases to better connect with the user perspective, whether you’re focused on content strategy, web management, or broader initiatives.
How data and cultural knowledge come together to create bilingual content on USAGov’s benefit finder
Every year up to $140 billion in government benefits go unused. During this session, we’ll share our work with USAGov’s team to create a benefit finder to make finding benefits easy and accessible for everyone.
From Black-Box to Open Book: Transitioning to Open Solutions Government Can Control
Dive deep on the most relevant challenges and lessons-learned facing a digital transformation from proprietary-to-open.
Little Projects, Big Improvements: Small-step Content Strategy
Your website is full of content. Some may be useful to your constituents, some might need TLC, and other content...well...it's just time to take it out.
Mind Games: Leveraging Behavioral Economics in Content Strategy
"Mind Games: Leveraging Behavioral Economics in Content Strategy" to uncover the psychological insights that can transform your content into a powerful tool for engagement and action.