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This session is for project managers, product managers, content strategists and other technologists interested in taking product-centric approach to government digital services.

It’s important that content meets accessibility standards, however many people don't know what guidelines to follow. A few simple tips will help anyone writing content meet accessibility standards (WCAG) and ensure content is accessible for everyone.

Over the past four years most jurisdictions across Australian government at federal and state levels have rapidly adopted Drupal as their chosen platform to host their public websites. Learn how the open source platform has been helping solve the technical and non-technical challenges common at all levels of government.

In this video, you’ll learn about the default content types in GovCMS and what content types are used for.

Drupal powers the WA.gov.au platform. It has proven its worth in both setting whole-of-government standards in branding, usability, accessibility as well as reducing agency costs across the sector. It is the platform the WA Government has used to communicate with Western Australians during the COVID-19 pandemic as it has the flexibility, agility, and scalability to meet the ever-changing requirements of the state's response to the virus.

Exploring the overlaps between UX and content: content and UX are often treated as separate disciplines. We’ll discuss how content contributes to UX, and the tools and practices needed to deliver a more complete solution.

When organisations set out to improve their content, they often start with a writing style guide: a document that sets out the rules in detail. But is that even the best approach for our users - the people in our organisation who are creating and maintaining content? Is a guidance document the best approach for driving the behaviour change we seek?

Ministry of Economy, Trade and Industry of Japan (METI), who has been spearheading digital transformation within the Japanese government, decided to digitalise the way grants are managed.

Documentation is often the part of a project or organization that gets ignored or left behind. At best, it’s created as a deliverable and then set aside to collect dust, never updated, amended, or edited. But documentation is a living thing! It’s like a plant, you need to water it and tend to it and keep it alive!

In this video, you'll learn how to filter content in the content management area. We look at how to search by name and filter by content type.