Login.gov: Improving Government CX with SSO
Issues with passwords alone, and how other mechanisms can improve security for the platform, including using SSO (single sign-on) & various MFA solutions such as TOTP and PIV.
Case Study: Creating Accessible Content for Lullabot's Iowa.gov Digital Transformation Project
Iowa.gov and Lullabot have worked together to leverage several Drupal 9+ accessibility features and tools to aid in more accessible content entry.
Creating Nimble Drupal Systems for Government: Transforming MN’s Dept of Health in 6 Months
Learn how this team improved their Drupal Systems — from the site’s user experience and tagging strategy to the automation at AWS — in only six months.
Website audit and archive guidance. What is it and why is it important?
This presentation will cover creating an audit plan, identifying content types, setting a review schedule, gaining stakeholder buy-in, and developing a content inventory. Auditing and archiving web content is essential for maintaining and improving digital content accessibility.
Putting CX at the Center of a DMV Website Redesign
A case study for the website redesign and Drupal development work for the Commonwealth of Virginia DMV.
Tips and tricks for working with GovCMS SaaS
This session contains some of the most important lessons learned on my journey to efficiency on GovCMS. Come to the session to learn from my previous mistakes and hopefully your GovCMS development will become more joyful and productive. Feel free to bring your own lessons learned, so we all benefit!
Scanning the Australian Government ecosystem. How popular is Drupal down under?
Have you ever wondered how popular Drupal is in your local state and at the Federal Government level? This talk will answer that question, using open source tooling.
GovCMS and Drupal 9, roadmap and Q&A
The presentation will cover the latest developments in GovCMS9 and detail the roadmap for migrations.
Better user and editor experience - exploring open data on GovCMS
Julia Topliss, former Account Manager at Morpht, presents on work on the new IPEA website.
A case study about location based search on nsw.gov.au website
The OneCX program is transforming the customer’s digital experience of the NSW Government. It’s making it easier for customers to access the information they need, without having to understand or navigate the structure of government.