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Internal teams often have a strong organizational lens that can obscure their understanding of users and hinder strategic efforts. In this presentation, We’ll share practical methods for overcoming these biases to better connect with the user perspective, whether you’re focused on content strategy, web management, or broader initiatives.

With all that spam clogging your inbox, a more personalized experience with the brands you interact with would be a refreshing change of pace. Sharing insights from his research into what brands can do to improve the experience of the people they want to reach, personalization pioneer Mark Abraham highlights a key mindset that can help companies boost their growth (and delight their customers) in the era of AI.

Your website is full of content. Some may be useful to your constituents, some might need TLC, and other content...well...it's just time to take it out.

"Mind Games: Leveraging Behavioral Economics in Content Strategy" to uncover the psychological insights that can transform your content into a powerful tool for engagement and action.

Governments and companies in the Asia-Pacific will be able to get access to AI strategies that are personalised to their needs. Technology firm NCS has rolled out a system that assesses how ready organisations are to take up AI securely and provides them solutions to do so.

In these snippets from an interview with Harvard Business School, iSPIRT’s Sharad Sharma explains what is India Stack, why iSPIRT helped create India Stack, the benefits of India Stack, and finally the upcoming Digital Public Infrastructure (DPI) for AI and why countries around the world are interested in collaborating on DPI for AI.

Government Summit presents multiple case studies: Design systems, Chatbot implementation, and creating next-gen government website experiences.

No one truly understands AI, not even experts, says Helen Toner, an AI policy researcher and former board member of OpenAI. But that doesn't mean we can't govern it. She shows how we can make smart policies to regulate this technology even as we struggle to predict where it's headed — and why the right actions, right now, can shape the future we want.

When it comes to artificial intelligence, what are we actually creating? Even those closest to its development are struggling to describe exactly where things are headed, says Microsoft AI CEO Mustafa Suleyman, one of the primary architects of the AI models many of us use today.

For Government Agencies, effectively communicating and delivering content to your internal teams and external audiences is mission critical. Complexities abound making security, governance, compliance, and personalization seem impossible. However, with great challenges come greater opportunities.