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Drupal powers the WA.gov.au platform. It has proven its worth in both setting whole-of-government standards in branding, usability, accessibility as well as reducing agency costs across the sector. It is the platform the WA Government has used to communicate with Western Australians during the COVID-19 pandemic as it has the flexibility, agility, and scalability to meet the ever-changing requirements of the state's response to the virus.

Ministry of Economy, Trade and Industry of Japan (METI), who has been spearheading digital transformation within the Japanese government, decided to digitalise the way grants are managed.

Between April and June 2020, Annex Digital was engaged to build some of Australia's principle COVID response websites. These were to be major parts of the national response, and we were given days to prepare them. In the end, we did this four times. This session will look at the projects and how we were able to execute from zero to Critical Infrastructure in under a week, the challenges we faced, and the technical solutions we used to get these over the line.

This presentation is a case study of a recent Islandora 8 project for Archives Central to migrate and present over 200,000 records (mixed digital and physical) on behalf of a consortium of district and regional councils in NZ.

This talk/presentation will focus on the approach, methodology, principles, and frameworks leveraged by the team to deliver sustainable user centered solutions; which are built with whole-of-Government technologies, platforms and standards; that are aligned with whole-of-Health enterprise strategies. The talk/presentation will also touch on the technical solution, and its most integral component, the web CMS built with Drupal/GovCMS.

Okinawa Institute of Science and Technology Graduate University (OIST) is a private, interdisciplinary high education organization in Japan, funded by the Japanese government. OIST choose Drupal cloud hosting and implement CI & Auto testing in the development workflow which minimize our efforts on DevOps works.

What if you never had to fill out paperwork again? In Estonia, this is a reality: citizens conduct nearly all public services online, from starting a business to voting from their laptops, thanks to the nation's ambitious post-Soviet digital transformation known as "e-Estonia." One of the program's experts, Anna Piperal, explains the key design principles that power the country's "e-government" -- and shows why the rest of the world should follow suit to eradicate outdated bureaucracy and regain citizens' trust.