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This presentation covers strategies to rapidly complete such projects, highlighting a three-week redesign for a national campaign using the Australian Government design system.

Humans and Algorithms: Government Services in an AI-Driven Era Mo Gawdat, Author & Speaker

In this video, you’ll learn about the default content types in GovCMS and what content types are used for.

A thought provoker on how Governments can become part of the platform revolution to enable co-creation and co-innovation with themselves and with industry, for citizens to ultimately receive better experiences.

This session will present an innovative way to guide the visitor to the right part of the site by using an interactive decision tree. Users are guided through a series of steps to get them to the answer they are looking for.

Drupal powers the WA.gov.au platform. It has proven its worth in both setting whole-of-government standards in branding, usability, accessibility as well as reducing agency costs across the sector. It is the platform the WA Government has used to communicate with Western Australians during the COVID-19 pandemic as it has the flexibility, agility, and scalability to meet the ever-changing requirements of the state's response to the virus.

A review of Government sites in Australia for site quality: accessibility, SEO, best practices, performance and security. Spoiler - GovCMS sites do quite well.

Exploring the overlaps between UX and content: content and UX are often treated as separate disciplines. We’ll discuss how content contributes to UX, and the tools and practices needed to deliver a more complete solution.

When organisations set out to improve their content, they often start with a writing style guide: a document that sets out the rules in detail. But is that even the best approach for our users - the people in our organisation who are creating and maintaining content? Is a guidance document the best approach for driving the behaviour change we seek?

Ministry of Economy, Trade and Industry of Japan (METI), who has been spearheading digital transformation within the Japanese government, decided to digitalise the way grants are managed.