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Issues with passwords alone, and how other mechanisms can improve security for the platform, including using SSO (single sign-on) & various MFA solutions such as TOTP and PIV.

This session contains some of the most important lessons learned on my journey to efficiency on GovCMS. Come to the session to learn from my previous mistakes and hopefully your GovCMS development will become more joyful and productive. Feel free to bring your own lessons learned, so we all benefit!

Security has always been a concern for government websites. Given the recent rise in cyber attacks and subsequent media attention, securing your Drupal site is now more important than ever.

Now more than ever, web teams must pivot with confidence. We must focus on high-impact changes to our websites and adjust our strategy to a digital-first model. WebOps is a powerful mental model for understanding and organizing your work around credibility, productivity and impact.

What if you never had to fill out paperwork again? In Estonia, this is a reality: citizens conduct nearly all public services online, from starting a business to voting from their laptops, thanks to the nation's ambitious post-Soviet digital transformation known as "e-Estonia." One of the program's experts, Anna Piperal, explains the key design principles that power the country's "e-government" -- and shows why the rest of the world should follow suit to eradicate outdated bureaucracy and regain citizens' trust.