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Internal teams often have a strong organizational lens that can obscure their understanding of users and hinder strategic efforts. In this presentation, We’ll share practical methods for overcoming these biases to better connect with the user perspective, whether you’re focused on content strategy, web management, or broader initiatives.

2024 Web Accessibility In Mind Conference

With all that spam clogging your inbox, a more personalized experience with the brands you interact with would be a refreshing change of pace. Sharing insights from his research into what brands can do to improve the experience of the people they want to reach, personalization pioneer Mark Abraham highlights a key mindset that can help companies boost their growth (and delight their customers) in the era of AI.

Drupal is the swiss-army-knife of content management systems. It provides the flexibility to build pretty much any site you want. This is why so many of us choose Drupal for our backend technology.

Governments and companies in the Asia-Pacific will be able to get access to AI strategies that are personalised to their needs. Technology firm NCS has rolled out a system that assesses how ready organisations are to take up AI securely and provides them solutions to do so.

In these snippets from an interview with Harvard Business School, iSPIRT’s Sharad Sharma explains what is India Stack, why iSPIRT helped create India Stack, the benefits of India Stack, and finally the upcoming Digital Public Infrastructure (DPI) for AI and why countries around the world are interested in collaborating on DPI for AI.

No one truly understands AI, not even experts, says Helen Toner, an AI policy researcher and former board member of OpenAI. But that doesn't mean we can't govern it. She shows how we can make smart policies to regulate this technology even as we struggle to predict where it's headed — and why the right actions, right now, can shape the future we want.

When it comes to artificial intelligence, what are we actually creating? Even those closest to its development are struggling to describe exactly where things are headed, says Microsoft AI CEO Mustafa Suleyman, one of the primary architects of the AI models many of us use today.

This presentation covers strategies to rapidly complete such projects, highlighting a three-week redesign for a national campaign using the Australian Government design system.

Humans and Algorithms: Government Services in an AI-Driven Era Mo Gawdat, Author & Speaker