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Internal teams often have a strong organizational lens that can obscure their understanding of users and hinder strategic efforts. In this presentation, We’ll share practical methods for overcoming these biases to better connect with the user perspective, whether you’re focused on content strategy, web management, or broader initiatives.

For Government Agencies, effectively communicating and delivering content to your internal teams and external audiences is mission critical. Complexities abound making security, governance, compliance, and personalization seem impossible. However, with great challenges come greater opportunities.

Sharyn Clarkson is an Assistant Secretary at the Australian Government's Department of Finance and is one of the key leaders delivering the GovCMS platform to over 100 different federal agencies each with their own set of complex requirements and capabilities

This presentation will cover creating an audit plan, identifying content types, setting a review schedule, gaining stakeholder buy-in, and developing a content inventory. Auditing and archiving web content is essential for maintaining and improving digital content accessibility.

Getting Drupal to work in a government environment is a technology problem. Getting good content into that Drupal system, however, is a people problem.

The initial Discovery phase of a project can be highly strategic and complex. How can agencies catering to government projects do it, and do it well?

This session is a more focused deep dive on specific aspects of DXP and content that are most compelling to a whole of government implementation on GovCMS.

Julia Topliss, former Account Manager at Morpht, presents on work on the new IPEA website.

This session looks at how GovCMS handles test automation using Cypress as part of our continuous improvement and deployment for SaaS sites on the platform, the benefits it provides for front end testing and our goal for more automated testing.

Rules as code (RaC) is the process of taking legislation, regulations and policies and turning them into machine-readable code.