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Internal teams often have a strong organizational lens that can obscure their understanding of users and hinder strategic efforts. In this presentation, We’ll share practical methods for overcoming these biases to better connect with the user perspective, whether you’re focused on content strategy, web management, or broader initiatives.

For Government Agencies, effectively communicating and delivering content to your internal teams and external audiences is mission critical. Complexities abound making security, governance, compliance, and personalization seem impossible. However, with great challenges come greater opportunities.

The initial Discovery phase of a project can be highly strategic and complex. How can agencies catering to government projects do it, and do it well?

This presentation will cover creating an audit plan, identifying content types, setting a review schedule, gaining stakeholder buy-in, and developing a content inventory. Auditing and archiving web content is essential for maintaining and improving digital content accessibility.

Getting Drupal to work in a government environment is a technology problem. Getting good content into that Drupal system, however, is a people problem.

Digital Public Infrastructure (DPI) is about enabling a technology-led model for a nation’s growth that is collaborative, equitable, and democratises opportunity at population scale. It is based on a design strategy with layered building blocks, and an innovation ecosystem. Professor Ngaire Woods hosts Nandan Nilekani who will share the journey of India’s digital transformation using DPI.

450+ WA Government websites, 450+ user experiences, 100s of isolated platforms and contracts.

In this webinar, we leverage our 15 years of experience to discuss the future and what role Drupal will play in it, considering the challenges government web publishing stakeholders are facing today.

This presentation features Cory Nicholson, a Drupal 8 Power User and Communications & Projects Coordinator at the Department of Regulatory Agencies (DORA). Gain insights into platform enhancements, optimizing usage, and employing effective analytics strategies to maximize Drupal's capabilities.

Lullabot helped Georgia.gov develop a new landing page design tool that gave state agencies the power to customize their home pages, landing pages, and programs without breaking the mobile-friendly responsive design. Even with this flexibility, the structured content model made it possible to keep critical information up-to-date across websites and automatically expose rich metadata for search engines.