Building a Robust Community of Content Managers
Getting Drupal to work in a government environment is a technology problem. Getting good content into that Drupal system, however, is a people problem.
Putting CX at the Center of a DMV Website Redesign
A case study for the website redesign and Drupal development work for the Commonwealth of Virginia DMV.
Login.gov: Improving Government CX with SSO
Issues with passwords alone, and how other mechanisms can improve security for the platform, including using SSO (single sign-on) & various MFA solutions such as TOTP and PIV.
A human centered design approach to writing RFPs
Everybody agrees that the RFP process is broken. This session will not fix that. However, your RFP can be great and inspire detailed, well-thought-out responses.
One State, One Platform, One Team
Working with the NCDIT Digital Solutions team on the migration and redesign project for the State of North Carolina Drupal 10 multisite platform supporting 80 state agency websites
Accessibility Audits: The many shapes and sizes, what’s the right fit for you?
A case study comparison of two different 3rd party accessibility audit and remediation processes. How accessibility audits can be completed, why they should be completed, and why accessibility matters.
How One Federal Program Used Google Analytics 4 to Surface Untapped Data & Understand Their Content
How the federally-funded Reproductive Health National Training Center (rhntc.org) site collaborated with a digital analytics consultant to surface untapped data and insights into an easy-to-use dashboard using Google Tag Manager and Google Analytics 4 (GA4).
Design Sprints: Designing, Prototyping, and Testing the New IRA Incentive Hub in 5 Days
Understanding what a design sprint is and what is needed to conduct one, as well as tangible insights and inspiration from a real-life example.
Creating Nimble Drupal Systems for Government: Transforming MN’s Dept of Health in 6 Months
Learn how this team improved their Drupal Systems — from the site’s user experience and tagging strategy to the automation at AWS — in only six months.
Website audit and archive guidance. What is it and why is it important?
This presentation will cover creating an audit plan, identifying content types, setting a review schedule, gaining stakeholder buy-in, and developing a content inventory. Auditing and archiving web content is essential for maintaining and improving digital content accessibility.