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Drupal powers the WA.gov.au platform. It has proven its worth in both setting whole-of-government standards in branding, usability, accessibility as well as reducing agency costs across the sector. It is the platform the WA Government has used to communicate with Western Australians during the COVID-19 pandemic as it has the flexibility, agility, and scalability to meet the ever-changing requirements of the state's response to the virus.

Exploring the overlaps between UX and content: content and UX are often treated as separate disciplines. We’ll discuss how content contributes to UX, and the tools and practices needed to deliver a more complete solution.

When organisations set out to improve their content, they often start with a writing style guide: a document that sets out the rules in detail. But is that even the best approach for our users - the people in our organisation who are creating and maintaining content? Is a guidance document the best approach for driving the behaviour change we seek?

By combining design systems with Layout Builder and Drupal features such as blocks we can deliver a "Wix" like drag and drop experience to site builders tasked with managing Drupal 8/9 websites.

This talk looks at development tips for GovCMS SaaS.

Think personalization is off limits because you run a government website? Well, it doesn’t have to be. We’ll present an actionable framework for how to develop and implement an impactful personalization program within privacy, security and compliance guard rails and help guide you on how to make it successful.

Using a UX led approach to features, content and design, the Single Digital Presence project is improving the way citizens interact with the Victorian Government online. This talk will showcase the current SDP websites and briefly discuss the technology that underpins them.

The Australian federal government has more than 1000 inconsistent websites and a workforce spread out across 200+ organisations.

The U.S. Web Design Standards are a library of design guidelines and code to help government developers and designers quickly create trustworthy, accessible, and consistent digital government services -- and as of this summer, it has a Drupal theme! This session will include a whirlwind tour of the Web Design Standards , some extolling of its virtues, and a demo of the USWDS theme for Drupal 7 and Drupal 8.

The Australian Federal Government has taken the revolutionary step of standardising on Drupal in public cloud. govCMS is a 'Whole of Government' solution that any federal or state level agency can join, leveraging the infrastructure, knowledge and experience of the collective government.