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What if you never had to fill out paperwork again? In Estonia, this is a reality: citizens conduct nearly all public services online, from starting a business to voting from their laptops, thanks to the nation's ambitious post-Soviet digital transformation known as "e-Estonia." One of the program's experts, Anna Piperal, explains the key design principles that power the country's "e-government" -- and shows why the rest of the world should follow suit to eradicate outdated bureaucracy and regain citizens' trust.

Can government be run like the Internet, permissionless and open? Coder and activist Jennifer Pahlka believes it can -- and that apps, built quickly and cheaply, are a powerful new way to connect citizens to their governments -- and their neighbors.

The Australian federal government has more than 1000 inconsistent websites and a workforce spread out across 200+ organisations.

Mike Gifford talks about Accessibility as well as Drupal and Open Source in Government.

What can governments learn from the open-data revolution? In this stirring talk, Beth Noveck, the former deputy CTO at the White House, shares a vision of practical openness -- connecting bureaucracies to citizens, sharing data, creating a truly participatory democracy. Imagine the "writable society".