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The Power of Personalization in the Age of AI

The Power of Personalization in the Age of AI | Mark Abraham

With all that spam clogging your inbox, a more personalized experience with the brands you interact with would be a refreshing change of pace. Sharing insights from his research into what brands can do to improve the experience of the people they want to reach, personalization pioneer Mark Abraham highlights a key mindset that can help companies boost their growth (and delight their customers) in the era of AI.
RFPs are Tough! They don’t have to be with Ultimate Guide

RFPs are Tough! They don’t have to be with Ultimate Guide

Knowing where to start, how to identify an excellent Vendor, and how to sort through dozens of responses effectively – it’s often overwhelming.
Secure, Performant, Scalable and Green: The big wins of a static Drupal website

Secure, Performant, Scalable and Green: The big wins of a static Drupal website

Drupal is the swiss-army-knife of content management systems. It provides the flexibility to build pretty much any site you want. This is why so many of us choose Drupal for our backend technology.
How to test the 70% that automated tools can’t cover

508, ADA, WCAG, oh my! How to test the 70% that automated tools can’t cover

Automated accessibility checkers can be extremely helpful, but only cover about 30% of potential issues.
Build a Better Document Library in Drupal

Build a Better Document Library in Drupal: Revisions, Dynamic Paths, and Unbroken Links

A Document Library methodology designed to improve Drupal's document handling, revision control, security, and avoid broken links.
Implementing WCAG

Implementing WCAG: the difference collaborating with testers with disability makes

Delivering a smooth experience for site users relying on assistive technology.
Explaining to Harvard Business School what is India Stack & Digital Public Infrastructure for AI

Explaining to Harvard Business School what is India Stack & Digital Public Infrastructure for AI

In these snippets from an interview with Harvard Business School, iSPIRT’s Sharad Sharma explains what is India Stack, why iSPIRT helped create India Stack, the benefits of India Stack, and finally the upcoming Digital Public Infrastructure (DPI) for AI and why countries around the world are interested in collaborating on DPI for AI.
What Is an AI Anyway? | Mustafa Suleyman

What Is an AI Anyway? | Mustafa Suleyman | TED

When it comes to artificial intelligence, what are we actually creating? Even those closest to its development are struggling to describe exactly where things are headed, says Microsoft AI CEO Mustafa Suleyman, one of the primary architects of the AI models many of us use today.
Mission-Critical Content Strategy

Mission-Critical Content Strategy - Navigating Compliance & Personalization for Government

For Government Agencies, effectively communicating and delivering content to your internal teams and external audiences is mission critical. Complexities abound making security, governance, compliance, and personalization seem impossible. However, with great challenges come greater opportunities.
Drupal and the Open Web in the Australian Government 2024 Edition

Drupal and the Open Web in the Australian Government - 2024 edition

A look at statistics on the use of Drupal and the Open Web in Government - 2024 Edition
Government Portal- The story of building a Drupal distribution for the Estonian government

The story of building a Drupal distribution for the Estonian government

The Estonian Government is using Drupal CMS extensively. In this session, we will introduce the Government Portal - a Drupal distribution that the Estonian Government is using to run the websites of 11 ministries and their agencies.
Adopting an open source design system for GovCMS

Adopting an open source design system for GovCMS

Sharyn Clarkson is an Assistant Secretary at the Australian Government's Department of Finance and is one of the key leaders delivering the GovCMS platform to over 100 different federal agencies each with their own set of complex requirements and capabilities
A Balancing Act: Crafting Effective Design Systems in Limited-Resource Environments

A Balancing Act: Crafting Effective Design Systems in Limited-Resource Environments

A design system isn’t merely a set of components and rules, it’s a strong foundation of standards that facilitate collaboration, reduce redundancy, and ensure scalability. Implement and govern agile design system practices that thrive in resource-constrained environments.
A human centered design approach to writing RFPs

A human centered design approach to writing RFPs

Everybody agrees that the RFP process is broken. This session will not fix that. However, your RFP can be great and inspire detailed, well-thought-out responses.
Automating Accessibility Testing with DubBot

Automating Accessibility Testing with DubBot

Accessibility is important to ensure equal access to information for everyone. However, getting it right can be challenging and time consuming. DubBot can help.
Building a Robust Community of Content Managers

Building a Robust Community of Content Managers

Getting Drupal to work in a government environment is a technology problem. Getting good content into that Drupal system, however, is a people problem.
Component-based design using Layout Paragraphs and the U.S. Web Design System

Component-based design using Layout Paragraphs and the U.S. Web Design System

How to utilize Layout Paragraphs, Theme Settings and Components to build out the most used components that every FED, State and Educational institution should use while avoiding the pitfalls that many agencies and web developers face.
Creating Nimble Drupal Systems for Government- Transforming MN’s Dept of Health in 6 Months

Creating Nimble Drupal Systems for Government: Transforming MN’s Dept of Health in 6 Months

When a closely knit and well-experienced government team builds their first Drupal site and launches it on their own hosting, they encounter unforeseen yet surmountable obstacles. This journey explores how the team improved their Drupal systems—from the site's user experience and tagging strategy to the automation at AWS—in just six months.
Curious or Furious?: The Power of Streamlined DevOps for GovAgency Teams

Curious or Furious?: The Power of Streamlined DevOps for GovAgency Teams

The benefits of workflow DevOps and share practical examples of how to leverage team collaboration on Drupal code projects to overcome common pitfalls and challenges.
Demystifying AI: How AI works and how we can leverage it

Demystifying AI: How AI works and how we can leverage it

Learn what different AIs are, their capabilities, how to use them and how they might change how we build applications in the future.
Dev Management as a Custom Drupal Module

Dev Management as a Custom Drupal Module

This session is a fun & relatable introduction into developer management roles, but also serves as reminders to people that currently lead teams.
Look ma, no hands! How to manage Drupal content without technical skills

Look ma, no hands! How to manage Drupal content without technical skills.

In this session, we will demonstrate how easy it is to install, configure, and use to create and manage content for government websites.
Supercharging Drupal Migrations with ChatGPT: Unleashing Efficiency and Enhancing Development

Supercharging Drupal Migrations with ChatGPT: Unleashing Efficiency and Enhancing Development

Delve into the exciting world of Drupal migrations and discover how to harness the power of ChatGPT to turbocharge your development process.
The Art of Discovery

The Art of Discovery

The initial Discovery phase of a project can be highly strategic and complex. How can agencies catering to government projects do it, and do it well?
Website audit and archive guidance. What is it and why is it important?

Website audit and archive guidance. What is it and why is it important?

This presentation will cover creating an audit plan, identifying content types, setting a review schedule, gaining stakeholder buy-in, and developing a content inventory. Auditing and archiving web content is essential for maintaining and improving digital content accessibility.
GovCMS Deep Dive into content sharing at scale

GovCMS Deep Dive into content sharing at scale

This session is a more focused deep dive on specific aspects of DXP and content that are most compelling to a whole of government implementation on GovCMS.
The Internet's Accessibility Problem — and How To Fix It

The Internet's Accessibility Problem — and How To Fix It | Clive Loseby

The internet provides access to knowledge for billions across the world, but how accessible is it really? Website accessibility advocate Clive Loseby sheds light on why many parts of the web are closed off to those with disabilities -- and lays out some steps to make being online better for everyone.
Better user and editor experience - exploring open data on GovCMS

Better user and editor experience - exploring open data on GovCMS

Julia Topliss, former Account Manager at Morpht, presents on work on the new IPEA website.
The challenges of designing a HCD component-based design system and Drupal 9 theme

The challenges of designing a HCD component-based design system and Drupal 9 theme

An exploration of the design thinking and implementation details for the open source CivicTheme.
Test Automation for GovCMS using Cypress

Test Automation for GovCMS using Cypress

This session looks at how GovCMS handles test automation using Cypress as part of our continuous improvement and deployment for SaaS sites on the platform, the benefits it provides for front end testing and our goal for more automated testing.
Rules as Code - Delivering a personalised citizen experience for GovCMS

Rules as Code - Delivering a personalised citizen experience for GovCMS

Rules as code (RaC) is the process of taking legislation, regulations and policies and turning them into machine-readable code.
The Future of Drupal and Web Content Publishing in Government

The Future of Drupal and Web Content Publishing in Government

In this webinar, we leverage our 15 years of experience to discuss the future and what role Drupal will play in it, considering the challenges government web publishing stakeholders are facing today.
Enhancing Government Website Experiences for Coloradans

Enhancing Government Website Experiences for Coloradans

This presentation features Cory Nicholson, a Drupal 8 Power User and Communications & Projects Coordinator at the Department of Regulatory Agencies (DORA). Gain insights into platform enhancements, optimizing usage, and employing effective analytics strategies to maximize Drupal's capabilities.
Better Government Websites with Components

Better Government Websites with Components

This presentation explores Component-based Development as a transformative approach for Drupal web development. It discusses breaking webpages into reusable components, akin to Lego bricks, to enhance scalability and maintainability
One Drupal platform, multiple government products

One Drupal platform, multiple government products

This session is for project managers, product managers, content strategists and other technologists interested in taking product-centric approach to government digital services.
Structured Content & Flexible Layouts Georgia.gov Case Study

Structured Content & Flexible Layouts Georgia.gov Case Study

Lullabot helped Georgia.gov develop a new landing page design tool that gave state agencies the power to customize their home pages, landing pages, and programs without breaking the mobile-friendly responsive design. Even with this flexibility, the structured content model made it possible to keep critical information up-to-date across websites and automatically expose rich metadata for search engines.
Convivial CMS DrupalSouth demonstration

Convivial CMS DrupalSouth demonstration

Morpht - Convivial CMS: Murray Woodman, from Morpht, will showcase Convivial CMS, a personalisation focused Drupal distribution. Convivial CMS ships with many personalisation and editor friendly features to make Drupal a first class citizen in the digital ecosystem.
Drupal in Government- Making Auditing Standards Fun

Drupal in Government: Making Auditing Standards Fun

This talk explores the background, challenges, issues, and future of Drupal within the Australian government.
The accessibility mistake our entire industry is making

The accessibility mistake our entire industry is making

While accessibility is a “top priority”, it's clear the entire web industry has been thinking about it in a way that has failed all of us.
Clients & Industry Experiences - Drupal - The Choice of the Australian Government

Clients & Industry Experiences - The Choice of the Australian Government

Over the past four years most jurisdictions across Australian government at federal and state levels have rapidly adopted Drupal as their chosen platform to host their public websites. Learn how the open source platform has been helping solve the technical and non-technical challenges common at all levels of government.
GovCMS content types overview

GovCMS content types overview

In this video, you’ll learn about the default content types in GovCMS and what content types are used for.
An analysis of Government site in Australia

An analysis of Government sites in Australia

A review of Government sites in Australia for site quality: accessibility, SEO, best practices, performance and security. Spoiler - GovCMS sites do quite well.
Archives Central: A next-generation records repository

Archives Central: A next-generation records repository

This presentation is a case study of a recent Islandora 8 project for Archives Central to migrate and present over 200,000 records (mixed digital and physical) on behalf of a consortium of district and regional councils in NZ.
Content Planning & UX Panel

Content Planning & UX Panel

Exploring the overlaps between UX and content: content and UX are often treated as separate disciplines. We’ll discuss how content contributes to UX, and the tools and practices needed to deliver a more complete solution.
Documentation is like a plant - you need to tend to it!

Documentation is like a plant - you need to tend to it!

Documentation is often the part of a project or organization that gets ignored or left behind. At best, it’s created as a deliverable and then set aside to collect dust, never updated, amended, or edited. But documentation is a living thing! It’s like a plant, you need to water it and tend to it and keep it alive!
Drupal Security Panel

Drupal Security Panel

Security has always been a concern for government websites. Given the recent rise in cyber attacks and subsequent media attention, securing your Drupal site is now more important than ever.
Drupal-based grants management system for the Ministry of Economy, Trade and Industry of Japan

Drupal-based grants management system for the Ministry of Economy, Trade and Industry of Japan

Ministry of Economy, Trade and Industry of Japan (METI), who has been spearheading digital transformation within the Japanese government, decided to digitalise the way grants are managed.
Rapid Response: How we build some of Australia's most important COVID websites with Drupal

Rapid Response: How we build some of Australia's most important COVID websites with Drupal

Between April and June 2020, Annex Digital was engaged to build some of Australia's principle COVID response websites. These were to be major parts of the national response, and we were given days to prepare them. In the end, we did this four times. This session will look at the projects and how we were able to execute from zero to Critical Infrastructure in under a week, the challenges we faced, and the technical solutions we used to get these over the line.
Drag & Drop Content Management For Government Websites

Drag & Drop Content Management For Government Websites

By combining design systems with Layout Builder and Drupal features such as blocks we can deliver a "Wix" like drag and drop experience to site builders tasked with managing Drupal 8/9 websites.
Recombee and Search API Recombee

Recombee and Search API Recombee

Recombee is a recommendations engine which provides (anonymous) users recommendations based on behaviour and content similarity.
Load test your Drupal website before it is too late

Load test your Drupal website before it is too late

What is performance and load testing? Janna Malikova runs through how to run a load test.
Development tips for GovCMS SaaS

Development tips for GovCMS SaaS

This talk looks at development tips for GovCMS SaaS.
It's not just about Drupal, it's an ecosystem of tools

GovCMS: It's not just about Drupal, it's an ecosystem of tools

This talk explores the tools, platforms, and processes developed for GovCMS, providing insights into how these innovations can be adapted for your own Drupal infrastructure.
convivial for civic - extended components

Personalisation with Recombee

An introduction to the new Recombee module which provides personalised content though the the Recombee recommender as a service.
Consolidation: a GovCMS SaaS story

Consolidation: a GovCMS SaaS story

A case study looking back over 2 years of blood, sweat and beers to consolidate 14 government websites into 1, and migrate 2 more at the Department of Industry, Innovation and Science. On time, on budget, using GovCMS SaaS
Personalization & Government: The Odd Couple or Perfect Match?

Personalization & Government: The Odd Couple or Perfect Match?

Think personalization is off limits because you run a government website? Well, it doesn’t have to be. We’ll present an actionable framework for how to develop and implement an impactful personalization program within privacy, security and compliance guard rails and help guide you on how to make it successful.
Single Digital Presence- Inside the Victorian Government's Drupal 8 Platform

Single Digital Presence: Inside the Victorian Government's Drupal 8 Platform

Using a UX led approach to features, content and design, the Single Digital Presence project is improving the way citizens interact with the Victorian Government online. This talk will showcase the current SDP websites and briefly discuss the technology that underpins them.
Getting the most from GovCMS8 and the UI-Kit Starter theme

Getting the most from GovCMS8 and the UI-Kit Starter theme

Morpht was engaged by Department of Finance to build the GovCMS 8 theme. This presentation walks through its features and approaches.
GovCMS on Lagoon, the Australian Government move to a 100% open source platform

GovCMS on Lagoon, the Australian Government move to a 100% open source platform

In this session we'll provide some background and explain how the new platform will leverage a 100% open source toolset of Drupal, Gitlab, Lagoon & Kubernetes for developing, testing, deploying, managing, supporting, and hosting GovCMS sites.
How Drupal Can (and Is) Powering Government Open Data Efforts

How Drupal Can (and Is) Powering Government Open Data Efforts

In this talk, we'll explore how organizations are leveraging DKAN to power global government open data efforts and see how it's being used to track school performance, report water quality levels, measure and reduce veteran suicide rates, preview complex geospatial data, empower scientists to perform and share groundbreaking research, and much more.
Accessibility and Drupal in Government

Accessibility and Drupal in Government

Mike Gifford talks about Accessibility as well as Drupal and Open Source in Government.
Digital Local Government – why Drupal and how to make it work

Digital Local Government – why Drupal and how to make it work

This talk explores how to make Drupal work in Local Government.
Put the U.S. Web Design Standards to work in your next Drupal project

Put the U.S. Web Design Standards to work in your next Drupal project

The U.S. Web Design Standards are a library of design guidelines and code to help government developers and designers quickly create trustworthy, accessible, and consistent digital government services -- and as of this summer, it has a Drupal theme! This session will include a whirlwind tour of the Web Design Standards , some extolling of its virtues, and a demo of the USWDS theme for Drupal 7 and Drupal 8.
GovCMS

GovCMS

IPAA Innovation Award Finalist, Sharyn Clarkson from the Department of Finance answers ‘what really lies at the heart of innovation across the Australian Public Service’
Drupal for Learning Management in Government

Drupal for Learning Management in Government

This talk explores implementing Drupal as an LMS within the government.
Government Wide Pattern Library & Drupal

Government Wide Pattern Library & Drupal

This talk looks at the Government-Wide Pattern Library in Drupal