Information Architecture

For Government Agencies, effectively communicating and delivering content to your internal teams and external audiences is mission critical. Complexities abound making security, governance, compliance, and personalization seem impossible. However, with great challenges come greater opportunities.

Hard-fought lessons to ensure success on your next migration such as tools for planning, how to avoid errors/downtime/SEO declines, how to improve your content, as well as highlight opportunities that are often overlooked during times of normal operation.

Getting Drupal to work in a government environment is a technology problem. Getting good content into that Drupal system, however, is a people problem.

The initial Discovery phase of a project can be highly strategic and complex. How can agencies catering to government projects do it, and do it well?

Reviewing and cleaning up your website will save you time and effort in the future, highlight potential content gaps, and show areas where you can improve functionality and the user experience.

Digital Public Infrastructure (DPI) is about enabling a technology-led model for a nation’s growth that is collaborative, equitable, and democratises opportunity at population scale. It is based on a design strategy with layered building blocks, and an innovation ecosystem. Professor Ngaire Woods hosts Nandan Nilekani who will share the journey of India’s digital transformation using DPI.

Julia Topliss, former Account Manager at Morpht, presents on work on the new IPEA website.

Salsa migrated the large health.vic.gov.au from SiteCore to Victoria’s Single Digital Presence (SDP) to access the benefits of open source and the whole-of-government platform. The project represents a very large site with over 110 different features identified for rebuilding on SDP, and over 80,000 content objects (pages, documents and components) for migration.

450+ WA Government websites, 450+ user experiences, 100s of isolated platforms and contracts.

This presentation explores Component-based Development as a transformative approach for Drupal web development. It discusses breaking webpages into reusable components, akin to Lego bricks, to enhance scalability and maintainability

Geoscience Australia (GA) has commissioned the development of a consolidated Drupal-based platform that aims to shape the future of the Australian government's digital presence. The pilot site for Digital Earth Australia launched in August 2021 with more scheduled in the coming months.

This talk explores the background, challenges, issues, and future of Drupal within the Australian government.

In this video, you’ll learn about the default content types in GovCMS and what content types are used for.

A review of Government sites in Australia for site quality: accessibility, SEO, best practices, performance and security. Spoiler - GovCMS sites do quite well.

Exploring the overlaps between UX and content: content and UX are often treated as separate disciplines. We’ll discuss how content contributes to UX, and the tools and practices needed to deliver a more complete solution.

Documentation is often the part of a project or organization that gets ignored or left behind. At best, it’s created as a deliverable and then set aside to collect dust, never updated, amended, or edited. But documentation is a living thing! It’s like a plant, you need to water it and tend to it and keep it alive!

Ministry of Economy, Trade and Industry of Japan (METI), who has been spearheading digital transformation within the Japanese government, decided to digitalise the way grants are managed.

When organisations set out to improve their content, they often start with a writing style guide: a document that sets out the rules in detail. But is that even the best approach for our users - the people in our organisation who are creating and maintaining content? Is a guidance document the best approach for driving the behaviour change we seek?

This talk looks at development tips for GovCMS SaaS.

This talk explores how to make Drupal work in Local Government.

The Australian Federal Government has taken the revolutionary step of standardising on Drupal in public cloud. govCMS is a 'Whole of Government' solution that any federal or state level agency can join, leveraging the infrastructure, knowledge and experience of the collective government.

What can governments learn from the open-data revolution? In this stirring talk, Beth Noveck, the former deputy CTO at the White House, shares a vision of practical openness -- connecting bureaucracies to citizens, sharing data, creating a truly participatory democracy. Imagine the "writable society".