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The Power of Personalization in the Age of AI | Mark Abraham
With all that spam clogging your inbox, a more personalized experience with the brands you interact with would be a refreshing change of pace. Sharing insights from his research into what brands can do to improve the experience of the people they want to reach, personalization pioneer Mark Abraham highlights a key mindset that can help companies boost their growth (and delight their customers) in the era of AI.
Secure, Performant, Scalable and Green: The big wins of a static Drupal website
Drupal is the swiss-army-knife of content management systems. It provides the flexibility to build pretty much any site you want. This is why so many of us choose Drupal for our backend technology.
508, ADA, WCAG, oh my! How to test the 70% that automated tools can’t cover
Automated accessibility checkers can be extremely helpful, but only cover about 30% of potential issues.
Build a Better Document Library in Drupal: Revisions, Dynamic Paths, and Unbroken Links
A Document Library methodology designed to improve Drupal's document handling, revision control, security, and avoid broken links.
Implementing WCAG: the difference collaborating with testers with disability makes
Delivering a smooth experience for site users relying on assistive technology.
Governments, companies in Asia-Pacific to get access to AI strategies personalised to their needs
Governments and companies in the Asia-Pacific will be able to get access to AI strategies that are personalised to their needs. Technology firm NCS has rolled out a system that assesses how ready organisations are to take up AI securely and provides them solutions to do so.
Explaining to Harvard Business School what is India Stack & Digital Public Infrastructure for AI
In these snippets from an interview with Harvard Business School, iSPIRT’s Sharad Sharma explains what is India Stack, why iSPIRT helped create India Stack, the benefits of India Stack, and finally the upcoming Digital Public Infrastructure (DPI) for AI and why countries around the world are interested in collaborating on DPI for AI.
How to Govern AI — Even If It’s Hard to Predict | Helen Toner
No one truly understands AI, not even experts, says Helen Toner, an AI policy researcher and former board member of OpenAI. But that doesn't mean we can't govern it. She shows how we can make smart policies to regulate this technology even as we struggle to predict where it's headed — and why the right actions, right now, can shape the future we want.
What Is an AI Anyway? | Mustafa Suleyman | TED
When it comes to artificial intelligence, what are we actually creating? Even those closest to its development are struggling to describe exactly where things are headed, says Microsoft AI CEO Mustafa Suleyman, one of the primary architects of the AI models many of us use today.
Mission-Critical Content Strategy - Navigating Compliance & Personalization for Government
For Government Agencies, effectively communicating and delivering content to your internal teams and external audiences is mission critical. Complexities abound making security, governance, compliance, and personalization seem impossible. However, with great challenges come greater opportunities.
Drupal and the Open Web in the Australian Government - 2024 edition
A look at statistics on the use of Drupal and the Open Web in Government - 2024 Edition
Making Sure GovCMS Works Great: Easy Ways to Test / Web Tools
In this presentation, essential strategies for effectively testing GovCMS websites are explored. Practical methods for simplifying testing processes, ensuring robust security measures, and optimizing site performance were delved into to enhance user experience.
The story of building a Drupal distribution for the Estonian government
The Estonian Government is using Drupal CMS extensively. In this session, we will introduce the Government Portal - a Drupal distribution that the Estonian Government is using to run the websites of 11 ministries and their agencies.
Adopting an open source design system for GovCMS
Sharyn Clarkson is an Assistant Secretary at the Australian Government's Department of Finance and is one of the key leaders delivering the GovCMS platform to over 100 different federal agencies each with their own set of complex requirements and capabilities
A Balancing Act: Crafting Effective Design Systems in Limited-Resource Environments
A design system isn’t merely a set of components and rules, it’s a strong foundation of standards that facilitate collaboration, reduce redundancy, and ensure scalability. Implement and govern agile design system practices that thrive in resource-constrained environments.
A human centered design approach to writing RFPs
Everybody agrees that the RFP process is broken. This session will not fix that. However, your RFP can be great and inspire detailed, well-thought-out responses.
A Migration Is a Terrible Thing to Waste – A roadmap for your next big content migration
Hard-fought lessons to ensure success on your next migration such as tools for planning, how to avoid errors/downtime/SEO declines, how to improve your content, as well as highlight opportunities that are often overlooked during times of normal operation.
Accessibility Audits: The many shapes and sizes, what’s the right fit for you?
A case study comparison of two different 3rd party accessibility audit and remediation processes. How accessibility audits can be completed, why they should be completed, and why accessibility matters.
Automating Accessibility Testing with DubBot
Accessibility is important to ensure equal access to information for everyone. However, getting it right can be challenging and time consuming. DubBot can help.
Building a Robust Community of Content Managers
Getting Drupal to work in a government environment is a technology problem. Getting good content into that Drupal system, however, is a people problem.
Component-based design using Layout Paragraphs and the U.S. Web Design System
How to utilize Layout Paragraphs, Theme Settings and Components to build out the most used components that every FED, State and Educational institution should use while avoiding the pitfalls that many agencies and web developers face.
Content creators want automatic accessibility checks
New-to-accessibility content creators often express nervousness about their content ("I just don't know if it is accessible"), and experienced creators often still feel overwhelmed.
Crafting a Culture of Inclusiveness: Prioritizing Accessibility in Your Organization
Learn how to champion accessibility in your organization by gaining leadership support, educating your team, and integrating best practices without burning out.
Creating Accessible Content in Drupal 10
What a content editor needs to know about ensuring their content is accessible, what tools Drupal provides to make this easier, some additional tools to help, and some additional resources.
Curious or Furious?: The Power of Streamlined DevOps for GovAgency Teams
The benefits of workflow DevOps and share practical examples of how to leverage team collaboration on Drupal code projects to overcome common pitfalls and challenges.
Demystifying AI: How AI works and how we can leverage it
Learn what different AIs are, their capabilities, how to use them and how they might change how we build applications in the future.
Design Sprints: Designing, Prototyping, and Testing the New IRA Incentive Hub in 5 Days
Understanding what a design sprint is and what is needed to conduct one, as well as tangible insights and inspiration from a real-life example.
Designing Content Authoring Experiences
Why the authoring experience (AX) deserves to be a first-class citizen alongside UX and DX, and the steps we can take as contributors to help make that happen in Drupal core as well as the client projects we work on.
Dev Management as a Custom Drupal Module
This session is a fun & relatable introduction into developer management roles, but also serves as reminders to people that currently lead teams.
Developing in the cloud using Cloud9 and EC2
There are instances as a developer where you're working on a laptop with limited resources. Why not utilize the capabilities of AWS to reduce the dependencies of developing web applications on your laptop.
Do you still need Sass in 2023?
An overview of new CSS features that replace functionality in Sass, go over some PostCSS plugins that replicate Sass functionality and how PostCSS is being used in Drupal 10.
Gazing at the stars: How to take USWDS beyond the limits
Ever wonder how you can leverage US Web Design System without losing your federal agency identity? This presentation will focus on taking USWDS beyond the basics.
Login.gov: Improving Government CX with SSO
Issues with passwords alone, and how other mechanisms can improve security for the platform, including using SSO (single sign-on) & various MFA solutions such as TOTP and PIV.
Look ma, no hands! How to manage Drupal content without technical skills.
In this session, we will demonstrate how easy it is to install, configure, and use to create and manage content for government websites.
Navigating the Digital Realm: A Journey Through the Eyes of a Screen Reader User
This interactive conference session aims to provide participants with a profound insight into the challenges and experiences of blind individuals using screen readers to navigate websites.
One State, One Platform, One Team
Working with the NCDIT Digital Solutions team on the migration and redesign project for the State of North Carolina Drupal 10 multisite platform supporting 80 state agency websites
Putting CX at the Center of a DMV Website Redesign
A case study for the website redesign and Drupal development work for the Commonwealth of Virginia DMV.
Revealing Insights: Transforming Drupal Data into Smart Decisions
The art of harnessing Drupal's data to create actionable insights. We'll explore how data can be your compass for making informed choices.
Supercharging Drupal Migrations with ChatGPT: Unleashing Efficiency and Enhancing Development
Delve into the exciting world of Drupal migrations and discover how to harness the power of ChatGPT to turbocharge your development process.
Take charge of your Data with the Field API: From Common Content to Custom Creations
This session will introduce the Drupal Field API as a toolkit for storing, managing, and retrieving data from a Drupal site.
The Art of Discovery
The initial Discovery phase of a project can be highly strategic and complex. How can agencies catering to government projects do it, and do it well?
Website audit and archive guidance. What is it and why is it important?
This presentation will cover creating an audit plan, identifying content types, setting a review schedule, gaining stakeholder buy-in, and developing a content inventory. Auditing and archiving web content is essential for maintaining and improving digital content accessibility.
Website audit and archive guidance. What is it and why is it important?
Reviewing and cleaning up your website will save you time and effort in the future, highlight potential content gaps, and show areas where you can improve functionality and the user experience.
Yes, it’s possible: Migrating website content into Drupal without using a database or content export
Sharing information about open source tools outside of Drupal that are available to crawl public web content, as well as edge cases where even when the website database is accessible the migrate API is not the best option.
Tips and tricks for working with GovCMS SaaS
This session contains some of the most important lessons learned on my journey to efficiency on GovCMS. Come to the session to learn from my previous mistakes and hopefully your GovCMS development will become more joyful and productive. Feel free to bring your own lessons learned, so we all benefit!
Nandan Nilekani On India's #DigitalTransformation
Infosys co-founder Nandan Nilekani's presentation from a talk on India's #DigitalTransformation over the last 15 years led by the many #DigitalPublicInfrastructure (DPIs). In the presentation, Nandan attempts to join the dots and present the bigger picture, saying that it is a testament to the great work done by the government and our entrepreneurs. The presentation has been released under a Creative Commons license.
What the world needs to learn from India’s digital transformation
Digital Public Infrastructure (DPI) is about enabling a technology-led model for a nation’s growth that is collaborative, equitable, and democratises opportunity at population scale. It is based on a design strategy with layered building blocks, and an innovation ecosystem. Professor Ngaire Woods hosts Nandan Nilekani who will share the journey of India’s digital transformation using DPI.
GovCMS Deep Dive into content sharing at scale
This session is a more focused deep dive on specific aspects of DXP and content that are most compelling to a whole of government implementation on GovCMS.
Uplifting content with AI: ChatGPT and NLP Cloud
This presentation will review the recent advancements in generative AI and demonstrate how they can be used in the context of Drupal to provide assistance to editors and creators in Drupal as they carry out their editorial tasks.
The Internet's Accessibility Problem — and How To Fix It | Clive Loseby
The internet provides access to knowledge for billions across the world, but how accessible is it really? Website accessibility advocate Clive Loseby sheds light on why many parts of the web are closed off to those with disabilities -- and lays out some steps to make being online better for everyone.
Scanning the Australian Government ecosystem. How popular is Drupal down under?
Have you ever wondered how popular Drupal is in your local state and at the Federal Government level? This talk will answer that question, using open source tooling.
Mobile accessibility: building accessible mobile sites and native apps for accessibility
Accessibility is important to all – not everyone using your mobile app, device or wearable will be fully functioning: either because they have a disability or they are simply engaged elsewhere. Gian Wild talks about the things that are essential to avoid when designing mobile apps, devices and wearables to ensure that everyone can use them.
Test Automation for GovCMS using Cypress
This session looks at how GovCMS handles test automation using Cypress as part of our continuous improvement and deployment for SaaS sites on the platform, the benefits it provides for front end testing and our goal for more automated testing.
How AI Could Empower Any Business
Expensive to build and often needing highly skilled engineers to maintain, artificial intelligence systems generally only pay off for large tech companies with vast amounts of data. But what if your local pizza shop could use AI to predict which flavor would sell best each day of the week? Andrew Ng shares a vision for democratizing access to AI, empowering any business to make decisions that will increase their profit and productivity. Learn how we could build a richer society – all with just a few self-provided data points.
Rules as Code - Delivering a personalised citizen experience for GovCMS
Rules as code (RaC) is the process of taking legislation, regulations and policies and turning them into machine-readable code.
The Future of Drupal and Web Content Publishing in Government
In this webinar, we leverage our 15 years of experience to discuss the future and what role Drupal will play in it, considering the challenges government web publishing stakeholders are facing today.
Optimizing the haystack- Improving findability in content-heavy websites
Blue State, Dovecot & Axelerant will discuss migrating a complex website to Drupal 8 & leveraging taxonomy to make content more accessible.
Enhancing Government Website Experiences for Coloradans
This presentation features Cory Nicholson, a Drupal 8 Power User and Communications & Projects Coordinator at the Department of Regulatory Agencies (DORA). Gain insights into platform enhancements, optimizing usage, and employing effective analytics strategies to maximize Drupal's capabilities.
Better Government Websites with Components
This presentation explores Component-based Development as a transformative approach for Drupal web development. It discusses breaking webpages into reusable components, akin to Lego bricks, to enhance scalability and maintainability
Drupal Static Sites (plus future of VA.gov)
This panel will discuss the pros and cons of using Drupal static sites, and the tools you can use to get started. VA.gov has been running one of the largest public Drupal static sites. We will discuss why they chose to go that route and what their plans are for the future.
One Drupal platform, multiple government products
This session is for project managers, product managers, content strategists and other technologists interested in taking product-centric approach to government digital services.
Rapid prototyping for the web using the US Web Design System
As part of the 21st Century Integrated Digital Experience, government agencies are required to modernize their websites using the U.S. Web Design System (#USWDS) to improve the public’s customer experience.
Structured Content & Flexible Layouts Georgia.gov Case Study
Lullabot helped Georgia.gov develop a new landing page design tool that gave state agencies the power to customize their home pages, landing pages, and programs without breaking the mobile-friendly responsive design. Even with this flexibility, the structured content model made it possible to keep critical information up-to-date across websites and automatically expose rich metadata for search engines.
Convivial CMS DrupalSouth demonstration
Morpht - Convivial CMS: Murray Woodman, from Morpht, will showcase Convivial CMS, a personalisation focused Drupal distribution. Convivial CMS ships with many personalisation and editor friendly features to make Drupal a first class citizen in the digital ecosystem.
Drupal in Government: Making Auditing Standards Fun
This talk explores the background, challenges, issues, and future of Drupal within the Australian government.
Lifting the Veil on AAA Compliant Builds
AAA compliance is the ultimate achievement, but is rarely ever actually necessary. Hear our lessons learned from our latest AAA project.
Making Accessibility More Approachable
Why a mutual basic understanding of accessibility is vital to project success, and how you can have fun with it with your clients.
Clients & Industry Experiences - The Choice of the Australian Government
Over the past four years most jurisdictions across Australian government at federal and state levels have rapidly adopted Drupal as their chosen platform to host their public websites. Learn how the open source platform has been helping solve the technical and non-technical challenges common at all levels of government.
Why Drupal accelerates digital transformation in the Western Australian Public Service
Drupal powers the WA.gov.au platform. It has proven its worth in both setting whole-of-government standards in branding, usability, accessibility as well as reducing agency costs across the sector. It is the platform the WA Government has used to communicate with Western Australians during the COVID-19 pandemic as it has the flexibility, agility, and scalability to meet the ever-changing requirements of the state's response to the virus.
Archives Central: A next-generation records repository
This presentation is a case study of a recent Islandora 8 project for Archives Central to migrate and present over 200,000 records (mixed digital and physical) on behalf of a consortium of district and regional councils in NZ.
Automated vs Manual Accessibility Testing What's the Difference?
We often hear that we should make the sites we build and maintain accessible and that there are tools to help us achieve our goals. But what do these tools do and how much do they help before we have to intervene and do more manual work?
Content Planning & UX Panel
Exploring the overlaps between UX and content: content and UX are often treated as separate disciplines. We’ll discuss how content contributes to UX, and the tools and practices needed to deliver a more complete solution.
Crisis project management - 12 ways to successfully lead engagements in times of emergency
Ian will present a range of unique approaches learned from being at the forefront of Drupal projects that have faced major crises in their environment. Drawing directly from experiences with ACT Emergency services, NSW State Emergency services and the summer bushfire crises.
Documentation is like a plant - you need to tend to it!
Documentation is often the part of a project or organization that gets ignored or left behind. At best, it’s created as a deliverable and then set aside to collect dust, never updated, amended, or edited. But documentation is a living thing! It’s like a plant, you need to water it and tend to it and keep it alive!
Drupal Security Panel
Security has always been a concern for government websites. Given the recent rise in cyber attacks and subsequent media attention, securing your Drupal site is now more important than ever.
Drupal-based grants management system for the Ministry of Economy, Trade and Industry of Japan
Ministry of Economy, Trade and Industry of Japan (METI), who has been spearheading digital transformation within the Japanese government, decided to digitalise the way grants are managed.
Meet the Moment: Delivering Results with WebOps
Now more than ever, web teams must pivot with confidence. We must focus on high-impact changes to our websites and adjust our strategy to a digital-first model. WebOps is a powerful mental model for understanding and organizing your work around credibility, productivity and impact.
Rapid Response: How we build some of Australia's most important COVID websites with Drupal
Between April and June 2020, Annex Digital was engaged to build some of Australia's principle COVID response websites. These were to be major parts of the national response, and we were given days to prepare them. In the end, we did this four times.
This session will look at the projects and how we were able to execute from zero to Critical Infrastructure in under a week, the challenges we faced, and the technical solutions we used to get these over the line.
The UX of Content Guidance
When organisations set out to improve their content, they often start with a writing style guide: a document that sets out the rules in detail.
But is that even the best approach for our users - the people in our organisation who are creating and maintaining content? Is a guidance document the best approach for driving the behaviour change we seek?
GovCMS content management filters overview
In this video, you'll learn how to filter content in the content management area. We look at how to search by name and filter by content type.
Drag & Drop Content Management For Government Websites
By combining design systems with Layout Builder and Drupal features such as blocks we can deliver a "Wix" like drag and drop experience to site builders tasked with managing Drupal 8/9 websites.
Recombee and Search API Recombee
Recombee is a recommendations engine which provides (anonymous) users recommendations based on behaviour and content similarity.
Load test your Drupal website before it is too late
What is performance and load testing? Janna Malikova runs through how to run a load test.
Accessibility testing tools and techniques by Janna Malikova
W3C lists 140 tools for testing accessibility. Janna Malikova covers some of these tools outlining the pros and cons for testing your website.
What a digital government looks like | Anna Piperal
What if you never had to fill out paperwork again? In Estonia, this is a reality: citizens conduct nearly all public services online, from starting a business to voting from their laptops, thanks to the nation's ambitious post-Soviet digital transformation known as "e-Estonia." One of the program's experts, Anna Piperal, explains the key design principles that power the country's "e-government" -- and shows why the rest of the world should follow suit to eradicate outdated bureaucracy and regain citizens' trust.
GovCMS: It's not just about Drupal, it's an ecosystem of tools
This talk explores the tools, platforms, and processes developed for GovCMS, providing insights into how these innovations can be adapted for your own Drupal infrastructure.
Consolidation: a GovCMS SaaS story
A case study looking back over 2 years of blood, sweat and beers to consolidate 14 government websites into 1, and migrate 2 more at the Department of Industry, Innovation and Science.
On time, on budget, using GovCMS SaaS
Personalization & Government: The Odd Couple or Perfect Match?
Think personalization is off limits because you run a government website? Well, it doesn’t have to be. We’ll present an actionable framework for how to develop and implement an impactful personalization program within privacy, security and compliance guard rails and help guide you on how to make it successful.
Single Digital Presence: Inside the Victorian Government's Drupal 8 Platform
Using a UX led approach to features, content and design, the Single Digital Presence project is improving the way citizens interact with the Victorian Government online. This talk will showcase the current SDP websites and briefly discuss the technology that underpins them.
Jennifer Pahlka: Coding a better government
Can government be run like the Internet, permissionless and open? Coder and activist Jennifer Pahlka believes it can -- and that apps, built quickly and cheaply, are a powerful new way to connect citizens to their governments -- and their neighbors.
GovCMS on Lagoon, the Australian Government move to a 100% open source platform
In this session we'll provide some background and explain how the new platform will leverage a 100% open source toolset of Drupal, Gitlab, Lagoon & Kubernetes for developing, testing, deploying, managing, supporting, and hosting GovCMS sites.
How Drupal Can (and Is) Powering Government Open Data Efforts
In this talk, we'll explore how organizations are leveraging DKAN to power global government open data efforts and see how it's being used to track school performance, report water quality levels, measure and reduce veteran suicide rates, preview complex geospatial data, empower scientists to perform and share groundbreaking research, and much more.
Accessibility and Drupal in Government
Mike Gifford talks about Accessibility as well as Drupal and Open Source in Government.
Digital Local Government – why Drupal and how to make it work
This talk explores how to make Drupal work in Local Government.
Put the U.S. Web Design Standards to work in your next Drupal project
The U.S. Web Design Standards are a library of design guidelines and code to help government developers and designers quickly create trustworthy, accessible, and consistent digital government services -- and as of this summer, it has a Drupal theme! This session will include a whirlwind tour of the Web Design Standards , some extolling of its virtues, and a demo of the USWDS theme for Drupal 7 and Drupal 8.
GovCMS
IPAA Innovation Award Finalist, Sharyn Clarkson from the Department of Finance answers ‘what really lies at the heart of innovation across the Australian Public Service’
How govCMS is part of the open government and open data movement
How govCMS is part of the open government and open data movement.
GovCMS Content Migration and Creation - Drupalgov Canberra 2016
Ian McCrabb delivered a presentation at DrupalGov Canberra 2016 focused on the processes and challenges of content migration and creation within the govCMS framework.
Drupal for Learning Management in Government
This talk explores implementing Drupal as an LMS within the government.
GovCMS and Building Community and Capability
Sharyn Clarkson discussed building community and capability with GovCMS at DrupalGov Canberra 2016.
Government as a Service - architecting govCMS in Australia - presentation
The Australian Federal Government has taken the revolutionary step of standardising on Drupal in public cloud. govCMS is a 'Whole of Government' solution that any federal or state level agency can join, leveraging the infrastructure, knowledge and experience of the collective government.
Government Wide Pattern Library & Drupal
This talk looks at the Government-Wide Pattern Library in Drupal
Beth Noveck: Demand a more open-source government
What can governments learn from the open-data revolution? In this stirring talk, Beth Noveck, the former deputy CTO at the White House, shares a vision of practical openness -- connecting bureaucracies to citizens, sharing data, creating a truly participatory democracy. Imagine the "writable society".